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Shipping costs are calculated at checkout based on your delivery address and the shipping service you select.

Free U.S. standard delivery on all orders over $70.

Yes! We offer free U.S. standard delivery on orders over $70. For orders under $70, shipping costs will be displayed at checkout before you confirm your order.

Yes, we ship internationally, including to Canada, the UK, and EU countries. International shipping costs are calculated at checkout based on your destination country and the shipping service you select.

Possibly. International orders may be subject to customs duties, import taxes, or handling fees imposed by your destination country. These charges are:

• Determined by your local customs authority
• Your responsibility as the customer
• Not included in the product price or shipping cost

Please check with your local customs authority before ordering if you are unsure.

Your dispatch confirmation will include a tracking number — simply follow your parcel's journey via your courier's website or check your Rosaleigh account for real-time updates.

Every order is sent with tracking, so you're never left wondering. Peace of mind, included.

If your order has not arrived within 14 days of the estimated delivery date:

1. Contact us at info@rosaleigh.us
2. Include your order number
3. We will investigate with the carrier

For international orders, please allow up to 21 business days before contacting us.

1. Photograph the outer packaging and the damaged product(s)
2. Contact us within 48 hours of delivery at info@rosaleigh.us
3. Include your order number and photos

We will arrange a replacement or full refund.

1. Contact us within 48 hours of delivery at info@rosaleigh.us
2. Include your order number and a photo of the incorrect item

We will dispatch the correct item and provide a prepaid returns label for the incorrect product.

Contact us immediately at info@rosaleigh.us. We cannot guarantee changes can be made once an order has been dispatched.

We currently do not offer local pickup or click and collect. All orders are delivered to the address provided at checkout.

If a parcel is returned to us because the address was incorrect, the parcel wasn't collected, or customs fees weren't paid, we will contact you to arrange redelivery.

Additional shipping charges may apply. If we do not hear from you within 14 days, we will refund your order minus the original shipping cost.